Shipping policy
Shipping Policy for www.walkingjranch.com
Last Updated: 1/3/2024
1. Processing and Handling:
- All orders placed on www.walkingjranch.com are processed within 3 business days. Orders are not shipped or delivered on weekends or holidays.
2. Shipping Methods:
- We use UPS or Fed Ex for our deliveries.
- Shipping typically takes 2 business days & is shipped frozen on dry ice.
- Please note that delivery times are estimates and may be subject to delays beyond our control.
3. Shipping Locations:
- We currently ship to the Continental United States only. We do not ship to Alaska or Hawaii. Shipping costs and delivery times may vary based on the destination.
4. Shipping Costs:
- Shipping costs are calculated inside the price of the beef packages & not charged separately to you.
5. Packaging and Handling of Perishable Items:
- To ensure the freshness and quality of our bulk beef products, we use specialized packaging that includes dry ice.
- Dry ice is a safe and effective method for keeping our products at the proper temperature during transit.
- It is important to handle dry ice with care. Do not touch it with bare hands, and follow the provided safety instructions.
6. Delivery Schedule:
- For orders containing perishable items, we schedule shipments to minimize the time products spend in transit.
- We recommend that someone is available to receive the package on the scheduled delivery date to promptly refrigerate or freeze the products.
7. Tracking Information:
- Once your order is shipped, you will receive a shipping confirmation email with tracking information. You can use this information to track the status of your delivery.
8. Shipping Restrictions:
- We do not ship to P.O. boxes. A physical address is required for delivery.
9. Refused or Undeliverable Shipments:
- If a shipment is refused or undeliverable, the customer may be responsible for any return shipping charges and may not be eligible for a refund.
10. Contact Information:
- If you have any questions or concerns about the shipping process, please contact us at shane.johnson@walkingjcattle.com.
11. Changes to the Shipping Policy:
- Walking J Ranch reserves the right to update or modify this Shipping Policy at any time. The date of the last update will be indicated at the top of the page.
By placing an order on www.walkingjranch.com, you agree to comply with the terms outlined in this Shipping Policy.
Thank you for choosing Walking J Ranch for your bulk beef needs.