FAQ's

What is the difference between grass fed grain finished & grass fed grass finished?What is the difference between grass-fed, grain-finished beef and grass-fed, grass-finished beef?How can I trust that beef shipped to me will arrive safe to eat?What if I order and then go on vacation before my order ships?

This isn't like ordering from Amazon, where an order is processed immediately. We must wait until livestock are ready, which may take a few weeks or even a month or two. We will keep you updated on your order's processing timeline and contact you to finalize the order before shipping.Our beef is processed and frozen solid before shipping. We pack it in an insulated box with dry ice and ship on Monday so that it arrives promptly. Our packaging keeps the beef frozen for at least three days.We do not ship your order without consulting you first. We make sure someone will be home to receive the delivery and place it in a freezer. If you order before a vacation, we'll ship it after you return.

Are you injecting your cattle with the mRNA vaccine?

No we are not and we never will.

Do you inject hormones into your cattle?

No we do not use hormones to fatten our cattle and do not inject them with hormones.

Do you use antibiotics on your cattle?

Because our cattle are free to roam the fields and are not in feed lots we rarely have sick cattle. On the rare occasion when it absolutely calls for it we may give a cow antibiotics to help it along, but it is not something we lean on or give our cattle on a regular basis.

Does my beef ship right after I order it?

This is not like ordering from Amazon where you place the order & it gets immediately processed. Because we have to wait for live stock to be ready that could be a few weeks out, or even a month or two. We try to keep you updated on the processing timeline for your order, but this does take time. Keep on the lookout for emails from us & we'll be calling you to finalize your order before shipping.

How can I trust that beef shipped to me is going to arrive safe for me to eat?

Our beef is processed and frozen solid before shipping. We then pack it in an insulated box, packed with dry ice and we ship on a Monday so that it arrives within a day of shipping. Our packing process will keep beef frozen for up to 3 days or more.

What if I order then go on vacation & you ship my order while I'm away?

We do not ship your order with out consulting with you first so that we ensure there will be someone at the home to receive it & place it in a freezer when it arrives. If you order now, and go on vacation, we'll ship it when you get back.

Refunds Policy

No-Refund Policy for Perishable Items:

Because we ship perishable items, we cannot offer refunds once these products have been purchased.

We take every precaution when shipping our beef so that it arrives safely, frozen, and ready to place in your freezer.

Please review your order carefully when it arrives. If anything is wrong, contact us within 24 hours of delivery, and we'll make it right.

We appreciate your understanding and cooperation with our no-refund policy for perishable items. This policy helps us maintain the integrity and safety of our products.

Thank you for choosing Walking J Ranch. If you have any questions or concerns, please contact us.

Shane Johnson
shane.johnson@walkingjcattle.com
Walking J Ranch